In this age of technology, it can be difficult for you to be up to date with technological advances. If you’re not sure what”chatbot” or “chatbot” is, you’re likely not alone. Let’s start by defining the word Chatbot.
A chatbot is simply a computer program that chat in-app and can engage in conversation with humans via audio or text messages.
The most popular chatbots are IBM’s Watson, LiveChat, and LivePerson among a handful.
However, even if you do not have one of these gadgets it is likely that you’ve had a conversation with a chatbot, without realizing that it existed.
A lot of companies use this technology, primarily for data gathering as well as customer service functions.
With the globalization of our world, and being that chatbots are an extremely popular type of AI,
it’s likely to be no surprise to find that the one most sought-after items in this area are the chatbot with multilingual capabilities.
This technology is still just beginning to develop peer to peer chat and it’s simple to comprehend the reason. The process of creating a chatbot that has the ability to simultaneously translate languages is extremely difficult and lengthy.
There are very few instances of multilingual chatbots available on the market today, like the Language I/O(r) Chat that was created to serve as a customer service tool, but they’re very few and far between.
End Customer Frustration With Chatbots
However, the time will be when a variety of multi-lingual chatbots are offered to companies.
There are many scenarios in which the programs could be helpful.
However, today most of the time the companies that could profit the most from multilingual chatbots are choosing to create distinct bots that can be used in different languages.
This is understandable given the difficulty of developing a multilingual chatbot.
However, whether you run an enterprise that could greatly benefit from this kind of application or not crucial to keep in mind that what we’re actually speaking about is the machine of translation.
Although we would think that artificial intelligence can be capable of producing a high-quality simultaneous translation of many different languages, it’s clear that there are a lot of issues to face before it is achieved.
* Word use and meanings between different regions – even though they are speaking the same language.
The cultural sensitivity of your users must be considered and understood to ensure that you don’t offend or offend your users.
Before translation can take place the multilingual bot has to be able to recognize the language which a user using, and therefore it must have a tool for detecting languages however, this kind of tool can only function in conjunction with an extensive database of languages.
* Accents in different regions can differ widely, and it’s recommended to use a variety of accents rather than limiting yourself (and your audience) to one accent
These are but some of the problems that companies face when they embark on the process of developing their own chatbots that are multilingual.
About Rip Bull Networks: Rip Bull Networks is a software company based out of San Francisco, California.
As a product organization, they seek to build original and cutting-edge products to help bring people together while being physically apart. They have worked to improve common work chat software to fit dynamic teams better across the globe.
Their software can be used by businesses large and small, and they are consistently working to improve the platform for a variety of users around the world.